Faq

Where do the swatches of cloth used in the production of youme clothing come from?

We currently conduct clothing exchange programs in the following countries:

Uganda
Swaziland

Where does this store ship from?

North County San Diego

What is this store's return and exchange policy?

All *sale items are final. On regular items if there is an issue with sizing we will do our best to accommodate if we have it in stock. You can email us using the contact tab on the main page!

Do you accept orders placed outside of the US?

Not at this time.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 5 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

What if anything else is wrong with my order?

First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.

What cause is being benefitted by my purchase?

Proceeds from your purchase go to caring for the physical, emotional, and spiritual needs of underprivileged individuals around the globe.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.